Public Sector & Accessibility

Transforming complex cyber security data into clear, actionable protection for the UK public.

Transforming complex cyber security data into clear, actionable protection for the UK public.

Transforming complex cyber security data into clear, actionable protection for the UK public.

Public Sector & Accessibility

Transforming complex cyber security data into clear, actionable protection for the UK public.

Leading the design for a collaborative project between BEA and centralised defence, I overhauled a legacy platform to help non-technical users, including schools, defend against commodity attacks. The redesign prioritised AAA accessibility standards and strictly compliant usability, earning a BAE Thank You Award for critical contributions to public safety.

Stakeholder Management

Guiding strategic decisions through workshop facilitation.

In a complex stakeholder environment, requests often started as abstract or conflicting desires. I utilised targeted workshops not just to gather requirements, but to guide the business toward a unified vision. These sessions ensured that when stakeholders said "we want this," we collectively defined exactly what "this" meant. By establishing this early alignment on goals and scope, I successfully steered projects from vague concepts into focused, deliverable digital solutions.

Design Systems & Operations

Bridging the gap between design and engineering with scalable, secure component libraries.

I established multiple in-house design systems in Sketch, working directly with frontend teams to ensure design fidelity in a high-security environment. This standardised approach accelerated the delivery of complex interfaces, including secure communication bridges and advanced data filtering tools.


For projects involving multi-vendor teams, we adopted a pragmatic approach. We leveraged MUI (Material Design) as a shared foundational library to bypass the setup time of a custom system, ensuring consistency across teams.

Professional Growth

The critical importance of accessibility and clarity.

The critical importance of accessibility and clarity.

The critical importance of accessibility and clarity.

Professional Growth

The critical importance of accessibility and clarity.

My time at BAE taught me that in high-stakes environments, clarity is not just a preference it's is a safety requirement. Ensuring our interfaces met strict AAA accessibility standards was paramount, as our users ranged from technical experts to the general public (e.g., schools). This role instilled in me a "function-first" philosophy: visual design must always serve the clarity of the data.

Let’s build something epic together. Whether you have a project in mind or just want to connect, I’d love to hear from you.

Copyright ©

James Norman

Let’s build something epic together. Whether you have a project in mind or just want to connect, I’d love to hear from you.

Copyright ©

James Norman

Let’s build something epic together. Whether you have a project in mind or just want to connect, I’d love to hear from you.

Copyright ©

James Norman